Ferry for repairs after hitting wall

Passengers knocked off feet as DFDS cross-Channel ship collides with harbour wall at Dover

11 November 2014

CROSS-Channel ferry company DFDS has been contacting passengers this week after it had to withdraw the Dover Seaways for a few days for repairs after it hit a harbour wall.

More than 300 passengers had to be evacuated from the ship after it hit the seawall at Dover on Sunday morning, with four taken to hospital for checks and others treated for minor injuries.

Some passengers reported being knocked off their feet by the force of the impact while others said the ferry shop had bottles of spirits and other goods scattered over the deck.

So far, the service between Dover, Dunkirk and Calais has not been badly affected by the withdrawal and the company has been in touch with passengers about any changes.

A company spokeswoman said: “We would like to apologise to all passengers and freight customers for any inconvenience caused during this time and underline that the safety of all passengers and crew is of paramount importance to us at DFDS Seaways.

“We are working closely with all affected customers to assist with their queries and travel plans.”

The Dover Seaway is now heading for dry dock for further inspection and repairs and is due to be back in service within the next few days.

Port authorities at Dover as well as maritime investigators are to hold an inquiry.

For up-to-date details of the DFDS sailing schedule, visit www.dfds.co.uk/travelupdate
Dover Seaways photo: Roel Hemkes

subscribe newsletter image
Stay informed, have your say, join the community
Boost your inbox with our editor’s pick of news and information about France for residents and second homeowners
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
Updated! Brexit and Britons In France
Featured Help Guide
What Brexit means for British residents, second homeowners and visitors in France - now and after December 31, 2020.
Get news, views and information from France