Hey, Orange, cut the trees

In Germany, Holland or UK, telephone engineers routinely trim interfering tree branches, as do EDF, at no cost to the consumer.

In France each neighbour has to trim their own branches before Orange will repair a fallen broadband line. Ours has been down for six months.

Our neighbours are friendly and helpful – but what of a poor resident who cannot afford to hire a cherry picker and contractor? Orange should take responsibility and trim branches in each region throughout  the country.

Steve Sanford, Vaucluse

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