top cx logo
cx logo
Explorearrow down
search icon

Internet woe

I read with great interest the article “Mobile and Internet promise” in the August issue.

My situation is very much the same – I live in a small hilltop village, and we do not have any signal except to receive or send the occasional text.

A company called Selectra, in my opinion, misdirected me into having the “SFR Cloud 10 Go” service which is for telephone and internet at a total monthly cost of €25.

It has only worked for approximately a third of the time, and calls made to a French mobile are expensive. I have considered cancelling the SFR contract and trying to get connected back with Orange but have been advised that it will cost me over €200.

When the SFR internet is working I have recorded a maximum download speed of just 0.68 Mb/s.  

David N TALBOYS, Aude

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France