New app for reporting issues in Paris sparks criticism
A new smartphone app from the Mairie of Paris is enabling residents to report problems around the city, despite criticism that it is encouraging “denunciation” behaviour.
It is intended to allow residents to alert the Mairie to situations such as a car parked wrongly in a bike lane, rubbish abandoned improperly on the pavement, or new graffiti on public walls.
According to the app, it has been designed to “communicate anomalies in the streets and parks of Paris”. Users can describe the problem, the exact location, and even send a photo.
Mayor of Paris Anne Hidalgo said on Twitter that Mairie staff would follow up all reports and give offenders a warning or - in the case of wrongly parked cars - taken vehicles “to the car pound”. This would “prioritise security and help ease congestion”, she said.
Un véhicule est stationné sur une piste cyclable ? Vous pouvez le signaler avec l'application #DansMaRue, nos agents interviendront rapidement pour verbaliser ou l'emmener à la fourrière. Priorité #sécurité et #circulation apaisée ! #Paris #Vélo https://t.co/MzEX74ouRi pic.twitter.com/yThAlep7gE— Anne Hidalgo (@Anne_Hidalgo) October 4, 2018
But some social media users have said the app encourages “denunciation” and could lead people to feel unsafe.
One user, Melimelo, said that such a system would create an “unhealthy atmosphere” and encourage people to have “permanent distrust in others”. It could even lead to “watching your neighbour and reporting what they ‘think’ (even if we don’t know)”, the tweet said.
Je suis vigilant sur l'ambiance malsaine que peut engendrer ce genre de pratique si elle se banalise voire devient la norme. La méfiance permanente de l'autre— Melimelo (@MelimeloDu06) October 4, 2018
D'abord on surveille son prochain, puis demain on signalera ce qu'il pense (même si on en sait rien)
Another user said the app reminded them of “dark hours in our history”, and asked: “Can we report people who are dying of hunger and will soon die of the cold, so that someone can take care of them too?”
La délation... Cela rappelle des heures sombres de notre histoire... Peut on signaler les gens qui meurent de faim et qui mourront prochainement de froid #Dansmarue pour qu'on puisse aussi s'en occuper ? #lesensdespriorités #tireurdelite— Tireur d'élite (@shooter_delite) October 5, 2018
Ms Hidalgo has defended the app, and said that it does not amount to “denunciation”.
She said: “You often see thoughtless drivers or motorcyclists who park in cycle lanes or bus lanes. I use the app a lot myself.”
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