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The Connexion asks the government and a consumer watchdog a question on the lips of many Connexion readers: How to stop the plague of daily unwanted cold calls?

Nuisance telephone calls, often from companies touting for business to install home insulation for €1, are infuriating people across France, including many Connexion readers.

The French fraud department said it has received “several complaints” of people reporting up to 20 unwanted calls a day.

Insulation for €1 is a genuine offer but the Direction des Fraudes says it has not only led to nuisance calls but also to poor-quality work (see here).

‘Most of our French clients call by phone, so I can’t ignore calls’ says Chambres d’hôtes owner Georgina King

Reader Georgina King, who runs a chambres d’hôtes at Cézac, Lot, said: “We get seven calls a day on average, trying to sell us insulation.

The maximum has been 15. They interrupt meals, our whole life.

“But because I run a chambres d’hôtes and most French clients call, I cannot ignore the phone. 

“I know people who no longer answer at all but this could lead to a disaster – what if you had a call about a family member in trouble?

“There seems no point blocking numbers as the companies then just use a new one.”

Reader Ian Hitchman said he is still plagued even though he had insulation work done.

He said: “I  accepted a caller’s proposition for €1 insulation.

“Two ...

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