My French fight to obtain TV cash-back offer

Pamela Cherry with her TV

Connexion reader has had to fight for eight months to obtain a €1,000 money-back offer advertised on a wide-screen television she bought at a home furnishings chain.

Pamela Cherry, from Brittany, says she bought the TV because of the offer but then discovered it invol­ved a time-consuming online registration and postal application.

It then took months of disputes with electronics company Samsung to obtain it after she was turned down due to an “error in the application” – though none was ever ...

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