Is there an ombudsman for car hire problems in France?

We had an issue with a car hire firm in the UK when we were charged costly insurance which we had not requested. We emailed an ombudsman for the UK car hire industry and they helped. Is there equivalent help in France? H.B.

Since 2016, things have much improved in France with regard to ombudsman services for consumers, known in French as la médiation de la consommation.

Any consumer with a complaint against a business has the right to go to a relevant médiateur ...

To read the remaining 85% of this article, you need to either

Subscribe now to The Connexion and benefit from access to our archived articles since 2006

Freedom Subscription

Pay every three months. Our most flexible subscription.

Automatic renewal, cancel anytime

1 Year Subscription (12 editions)

1 year of great reading in print and online

Automatic renewal, cancel anytime

Digital Subscription (1 Year) (Our best value offer)

1 year of great reading online *no paper*

Automatic renewal, cancel anytime

Digital subscription (freedom - 3 months)

3 months of great reading online *no paper*

Automatic renewal, cancel anytime

More articles from Your Questions
More articles from Connexion France
Other articles that may interest you

Loading some business profiles...

Loading some classifieds...