Poor service from Cpam: what to do

My wife returned her Carte Vitale last summer to our Cpam health authority because it would not update but we are still waiting for a replacement and just keep getting vague promises. How can we complain? J.P.

 

Carte Vitale

The best avenue may be to contact the conciliateur, an im­partial service which acts as a mediator between a Cpam and ...

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