top cx logo
cx logo
Explorearrow down
search icon

Beware the dangers of automatic car washes

On a recent trip to France, we decided to put our car through an automatic car wash at a supermarket in Brittany, close to our second home.

We checked that the height and width of the car wash was suitable, both of which were fine, so imagine our horror, when there was an horrendous crashing and tearing noise from the rear.

A manager came rushing over to make sure we were okay. Our spoiler had been torn off the rear of the car.

The manager was sympathetic and asked us to get an estimate for repairs and suggested the supermarket would pay.

We later informed the manager of our intention to get the car repaired in the UK.

We were in for a rude shock however, when we were told the supermarket was not prepared to accept any responsibility for the damage.

He pointed out a notice, which outlined a list of disclaimers, including a warning that the store would accept no responsibility for damage to cars with spoilers, wing mirrors, windscreen wipers, aerials, roof racks, bike carriers, etc.

Repairs will cost us £500 and I wish to warn other car owners of the risk of significant damage when using automatic car washing machines.

Viv Bevan, by email

Stay informed:
Sign up to our free weekly e-newsletter
Subscribe to access all our online articles and receive our printed monthly newspaper The Connexion at your home. News analysis, features and practical help for English-speakers in France

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France