Over 25% of items bought online are dangerous, French authority finds

An assessment of 450 products was carried out between 2018 to 2021. Items that were deemed dangerous include children’s toys and electronics

16 October 2021
A person shopping online

A French regulatory authority has found that nearly two thirds of items bought online do not conform to its standards Pic: Rawpixel.com / Shutterstock

More than a quarter of products bought online by people in France are dangerous, France’s market competition regulation administration has found. 

The products assessed include children’s toys, electric lights, adapters and costume jewellery.

The findings were made by the Direction générale de la Concurrence, de la Consommation et de la Répression des fraudes (DGCCRF), which noted 28% of items bought were dangerous. 

The administration has a few dozen investigators, who look for products online and order them in for testing when they look suspicious.

"When certain information is missing, when the price is particularly attractive, it catches our attention," one investigator said, Le Parisien reported. 

The DGCCRF examined 450 products purchased between 2018 and 2021 as part of its assessment. 

It found that some children’s toys it looked at presented a choking or strangulation hazard for babies.

It also found that 66% of electric lights and 87% of electronic adapters it looked at presented a risk of electrocution of fire. Additionally, 74% of the costume jewellery it assessed could be considered dangerous due to containing traces of heavy metals (lead, nickel or cadmium), which can be carcinogenic and toxic.

Finding the manufacturers of the products can be difficult, the investigator said, especially when they are from outside of Europe. Many of the products deemed dangerous came from China.

"The sellers who hide in Europe, we catch them. On the other side of the world, it's more complicated,” the investigator said. 

Aside from dangerous items, the DGCCRF found that 63% of the 450 products it assessed in the three-year period did not conform to its standards. 

It represents a major problem as online sales reached record levels during the Covid pandemic, with online sales reaching €112 billion in 2020, an 8.5% increase from the previous year. 

The French government has stated that it would like the control of online sales to be carried out at a European level, and intends to raise the point when France takes over the rolling Council of the EU presidency in the first half of 2022. 

A website to check for dangerous items

A website listing the dangerous products identified by the DGCCRF has been available to the public since April this year. 

You can find it here: www.rappel.conso.gouv.fr/

The products are classified by theme, such as food, hygiene and beauty, or sports and leisure. 

Related stories:

Which products are – or could be – hit by stock shortages in France?

Five steps to help prevent bank fraud in France and advice if targeted

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
Brexit and Beyond for Britons in France*
Featured Help Guide
What the Brexit deal means for UK residents of France, second homeowners and visitors in 2021 and after
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now