top cx logo
cx logo
Explorearrow down
search icon

Quick reliable help at home

If you need a tradesperson urgently to fix a leak or mend a broken lock, then the website mesdepanneurs.fr could help.

It puts you in contact with professionals you need in a home emergency, from plumbers and electricians to locksmiths, glaziers and experts in domestic appliances.

They have all been vetted by mesdepanneurs.fr (a subsidiary of energy giant Engie - formerly GDF Suez) and have signed a charter promising expertise, honesty and good service.

Ordering via the internet or phone allows a fast service.

A clear price-scale given in advance avoids nasty surprises that residents (already stressed) can face when presented with bills for emergency repairs.

On the site, you choose the kind of work and the nature of the problem. When you order, you are given a fixed price range and the amount of the top price is blocked against your bank card, as security.

You should then be contacted by a professional in no more than around 20 minutes.

Once they have visited and you have signed a devis (quote) and the work has been done, the amount on the devis is debited from your account.

If you choose not to sign and do not take up the quote, there is nothing to pay.

The service is likely to be more reliable than relying on “useful number” cards that are often left in letterboxes.

Despite appearances these are usually printed by tradespeople to promote themselves, and have not been vetted by the mairie or your syndic.

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France