Your Questions

Do you have a question about life in France? Email Liv Rowland, at news@connexionfrance.com

Why can I not cancel health policy with a month’s notice?

My health mutuelle provider says I cannot cancel with a month’s notice but need to wait until the anniversary date. Do mutuelles not come under the same rules as other contracts which you can cancel with a month’s notice? J.G.

Where is the safest place in France to live?

France’s safest department of 2020 has been named, and it is geographically closer to Australia than it is to France.

Should I wash my fabric face mask at 60 degrees?

People wearing fabric face masks and sitting at a table

Reader question: How often should I wash my reusable mask and is it true that I have to wash it at 60 degrees?

Do siblings have to help each other financially in France?

Reader question: I have heard of the obligation alimentaire, which means that you must financially look after needy parents. Does this exist between siblings? F.D.

Tour de France: How close can I get to the race?

Reader question: The director of the Tour de France has tested positive for Covid-19 but the race is still on and is going to pass through my area, how close can I get if I go to watch it?

Is France still on the UK's quarantine list?

Reader question: With the number of coronavirus cases increasing in the UK at the moment, I wondered if France was still considered unsafe and is still on the UK’s quarantine list?

Free masks in France: Who is eligible?

Reader question: I have heard that some people have received masks for free from the French government and I was wondering who was eligible for that and how to get one?

Where internet broadband speed is best in France

Reader question: Which departments or areas in France have the best broadband coverage? I am planning to move house and I need to have a fast connection.

Brexit: when will the 90/180 day rule kick in?

From January 1, British people travelling to France will face new travel restrictions related to Brexit. We explain when those rules will apply and how it will affect British people travelling to France around the New Year.

Do UK quarantine rules apply if I transit in France?

I’m planning a short holiday to a country on the UK’s travel corridor list and a cheap option to fly back to the UK involves transiting in Paris. Would I need to quarantine on return to the UK, even if I don’t leave the airport?

La rentrée: will the French state provide masks for my kids?

My two kids, aged 13 and 15, are set to go back to school on September 1 and I have been told they will need to wear masks. Will these be provided or do I have to pay?

Do UK quarantine measures apply to Eurotunnel travel?

I am going on holiday to Germany next week and I plan to drive back to the UK through France, via the channel tunnel. Will I need to quarantine on return to the UK?

Can I still get financial aid to cover coronavirus losses?

I am working self-employed in France and my business has been affected by coronavirus. Am I still eligible for government support to cover financial losses?

Is it legal for neighbour to keep 16 dogs in French garden?

One reader's question, answered. Find more practical Q&As in the Connexion monthly print issues.

How can I obtain free law advice in France?

One reader's question, answered: obtaining free law advice in France.

France-UK quarantine: how would my insurance be affected?

If I booked and came to France for a holiday and then the UK imposes a quarantine rule on France or advises against travelling to the country, will my travel insurance still be valid?

Are sites like zepass.com that resell tickets trustworthy?

Reader questions are answered and explained in each monthly issue of Connexion. In the August edition, Liv Rowland explains the safety of websites that resell tickets in France.

Are US retirees entitled to cornavirus relief payments?

I’m a US citizen who has been a resident in France for over 14 years and I am living only on my social security retirement - therefore not filing US income taxes. Am I entitled to the Covid-19 relief payments from the US?

Will I be fined if I drive in flip-flops in France?

It is summer in France and along with advice on cooking the perfect barbeque and discussions about the quality of rosé French newspapers have returned to the topic of whether you can drive wearing flip-flops or not.

What should I do if I get covid while on holiday in France?

I’m planning a holiday to France this summer and as a precaution I’d like to know what I should do if I develop Covid-19 symptoms while there.

UK tax law: can I work from my second home in France?

I currently have to work from home for my company in the UK. If I don’t have to go to my office, can I go to my second home in France and work from there, without paying income tax in France?

France-UK: social distancing on aeroplanes

How does social distancing on aeroplanes currently work and what are the health measures airlines have put in place for passengers travelling between the UK and France?

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