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In which cases will shoppers still be given paper receipts in France?

Shops no longer have to automatically print receipts - but there are some exceptions

Published: 1 August 2023

Author: Hannah Garner

There is now a new way of reporting scams and fraud in France

A new smartphone app has been launched that should make it easier to make consumer-related complaints

Published: 23 May 2023

Author: Hannah Thompson

Which French public services do Connexion readers find ‘most helpful’?

The levels of bureaucracy in France are a common complaint

Published: 23 May 2023

Author: Liv Rowland

How can I stop marketers cold calling me in France?

New regulations are meant to help with this, but there are multiple avenues if the situation is not resolved

Published: 11 May 2023

Author: Zane Lilley

How to avoid growing problem of energy renovation scams in France

We summarise common scam tactics and give tips to help you avoid falling victim

Published: 23 April 2023

Author: Hannah Thompson

France moves to clamp down on workers’ training course scams

Employees and freelance workers can receive funding for professional training but the scheme is bogged down by aggressive marketing and fraud

Published: 8 October 2022

Baguette, pizza, Kinder, cheese: How do food recalls work in France?

In recent weeks, recalls have included Buitoni frozen pizzas due to suspected E. coli, Kinder products linked to salmonella and different cheeses linked to listeria

Published: 7 April 2022

Author: Thomas Brent

How do I report scam or spam emails in France?

The website Signal Spam is one easy tool to do this. We explain how it works

Published: 30 December 2021

Author: Thomas Brent

How does France’s consumer complaint service SignalConso work?

We explain an online government service that consumers can use to make a complaint against a business in case of fraud, breach of contract, damages or other issues

Published: 30 November 2021

Author: Thomas Brent

French heat pump firm fined €460,000 for home cold calling despite ban

Almatys called hundreds of thousands of households, ignoring a 2020 law which prohibits this practice

Published: 22 November 2021

Author: Emma Morgan