The government information services have stopped taking calls on Covid-19 by telephone and getting an official response by email is likely to take time - although we have submitted the request for you.
But a first stop for you will be your local mairie.
They already have plans to check up on all people over 70 during times of heatwaves, and so will have a list of vulnerable people in the commune.
So if you are told you have to self-isolate, telephone them and explain the situation, and ask how the commune is organising.
Also at the moment food home deliveries are operating.
Le Monde confirms that food shops and pharmacies in Italy remain open. The BBC says pasta factories are also open.
If you have a query about the news on Covid-19 please email to us at email@example.com
Sign up to our free weekly e-newsletter
Subscribe to access all our online articles and receive our printed monthly newspaper The Connexion at your home. News analysis, features and practical help for English-speakers in France