Reader question: I can no longer get France TV’s direct internet broadcasts on my laptop. We have a good Wi-Fi signal. Has France TV stopped allowing this?
We have checked this out and no, the set-up has not changed and it is still possible to access the en direct content at france.tv using a laptop or tablet. It is not essential to use a desktop computer.
You do, though, now need to create an account on the site to do so – this also applies if using a desk-top computer.
You must create a password that is at least eight characters long and has at least one capital letter, one lower-case letter, one ‘special’ character such as a punctuation mark, and one number. If you set an ‘incorrect’ password, you will not be able to log back into your account afterwards.
Other information required includes your email address, gender and postcode. The terms and conditions on the website also list technical requirements with regard to your device.
These include: it should permit cookies, have javascript activated (how to check this depends on your browser/operating system, so we suggest you do an internet search if unsure), have resolution of at least 1280x800 pixels, and have the latest or second-to-last version of Chrome, Edge, Firefox or Safari browsers and the latest or second-to-last version of Windows, Mac OS, Linux, iOS or Android operating systems.
It further states that the company reserves the right to restrict access on any mobile devices on which the quality of service is considered insufficient.
So it could be that the latter is the issue and you have to update your browser or operating system, or your internet connection on the device is not considered fast enough for the service to work properly.
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