Can I go out to pick up an order at the DIY store?

Some hardware stores such as Castorama, or Leroy Merlin have set up a drive service where you can pick up what you ordered online. However the items are limited to DIY items considered essential such as light bulbs, fuses, electric cables, screws or plumbing tools.

2 April 2020

The gendarmerie has stressed unnecessary travel should be avoided as much as possible and unless there is an emergency in your house, and you need to repair something urgently, you should not go out to buy unnecessary DIY items.

According to the government website, you can pick up an order which is considered necessary and sold by one of the shops which can remain open.

Hardware / DIY stores such as Castorama, Brico Dépôt and Leroy Merlin are on the list of shops which are allowed to open.

These shops have created a drive system for customers to order online and pick up their order without having any contact with staff. When collecting the goods, security measures are taken to avoid contact. The order is put in front of the customer’s car while the customer remains in the car.

People can thus go to the shop to pick up their order. They must tick the box ‘déplacement pour effectuer des achats de première nécessité’ on the form to go out.

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