top cx logo
cx logo
Explorearrow down
search icon
arrow down

French group Carrefour recalls ham after listeria risk

Packets of ham have been recalled from French supermarket Carrefour over fears there may be a risk of listeria contamination.

The cooked ham was sold in packs of four slices each, by the company Brocéliande, under the brand name Filière Qualité Carrefour.

Affected packs have lot number n°00811775, with the barcode 3560070949229, and a use-by date of 26/09/2019 (September 26, 2019).

Affected packs were pulled from the shelves as soon as the risk became clear, but some were sold before this happened.

Health authorities have recommended that anyone who still has a pack should not consume the ham, but instead take it back to the original point of sale for a refund.

Carrefour has also created a helpline for anyone seeking more information: 09 69 39 7000. (Calling this number does not cost more than a usual phone call, when calling from a fixed landline.)

The ham at risk of contamination came in packets like this, under the brand name Filière Qualité Carrefour (

Listeria monocytogenes bacteria can cause bacterial infections and serious illnesses such as listeriosis, meningitis and encephalitis to develop, especially in vulnerable people. Anyone who has a fever - with or without a headache - after eating this ham should contact a doctor immediately.

Symptoms may also include a stiff neck, loss of balance, muscle aches or confusion.

The incubation period - between eating contaminated products and presenting with symptoms - can be up to two months, so anyone who suspects they may have eaten the ham should remain alert for the next eight weeks.

Elderly people, young children, and people who are immunocompromised should be especially careful, as should pregnant women, as listeria can be especially dangerous to unborn babies.

This is not the first time that Carrefour has had to recall its own brand charcuterie products due to listeria fears. In July this year, it recalled several other packets of ham and salmon, as well as surumi egg shells, and ham and asparagus rolls.

Stay informed:
Sign up to our free weekly e-newsletter
Subscribe to access all our online articles and receive our printed monthly newspaper The Connexion at your home. News analysis, features and practical help for English-speakers in France

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now