A new website is aiming to simplify dealings with police.
Online processes related to both the police and gendarmerie, from filing a complaint to getting advice, now go through masecurite.interieur.gouv.fr.
You can use the online platform to signal offences, including, but not limited to:
domestic, sexual or sexist violence
illegal ‘rodeos’ (motorbike racing or tricks on public roads)
credit card fraud
discrimination
drug traffic-related offences
cyberbullying
This follows the launch of the Ma Sécurité mobile app in March last year, and replaces the website moncommissariat.fr, a consequence of increased collaboration between police and gendarmes.
The website also has practical pages, explaining concepts such as the main courante (a way of asking the police to take note of a situation but without filing a formal complaint), and when to call the 17 police emergency number.
Both the website and the app include a chat function, through which police officers and gendarmes are available 24/7 to answer questions.
By entering your location into the website, you can also receive security updates for your area, and locate the nearest police station.
Related articles
Burglaries, violence, sex crimes in France increase after Covid dip
Callers often cannot reach key public services in France
Carte Vitale, heating engineer: beware of these scams in France
Income Tax in France 2023 (for 2022 income)*
Visa and residency cards for France*
