top cx logo
cx logo
Explorearrow down
search icon
arrow down

Wired internet connections fall under new house guarantees in France

New court ruling clarifies issue for property buyers

People buying a property in France should now be given a guarantee that the WiFi has been in good working order for the past two years Pic: Korn / Shutterstock

If you buy a new-build property with wired internet, you are entitled to a guarantee of its good working order for two years, France’s highest court has ruled.

The decision, handed down by the Cour de cassation in December, means builders are presumed liable for malfunctions of any computer cabling or sockets they put in, just as they would be for fittings such as doors, windows, heating and shutters. 

Read also: How do I find the best TV and internet provider for my French home?

However, the builder in question, who has not been identified, argued that this garantie de bon fonctionnement only applies to moving elements of the home, and not to static parts.

Computer cabling and sockets were not moving parts, the argument went, and dissatisfied customers should invoke the builder's classic civil liability, which involves proving fault and consequential damage first.

However, the Cour de cassation maintained that a computer network is not static since its purpose is to transport electrical signals, which it must degrade as little as possible.

This constitutes an activity, it said, and consequently it is up to the builder to repair or replace anything that is defective for up to two years after completion.

Read more: Court rules garantie décennale does not cover tiles

The builder also argued that any issues with wired internet connections should be apparent at the time of delivery, to rule out any liability based on hidden defects but the judge also rejected this argument, reports BFM.

Related articles

Shed tax rise, renovation aid, rental prices: French property updates

French property in 2022 and 2023 predictions: Low sales, rising prices

Energy audits, tax, grants: What is new for property in France in 2023

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Income Tax in France 2023 (for 2022 income)*
Featured Help Guide
- Primarily aimed at Britons, covers pensions, rent, ISAs, shares, savings and interest - but also contains significant general information pertinent to readers of other nationalities - Overview of online declarations + step-by-step guide to the French printed forms - Includes updates given automatically after this year's site opened
Get news, views and information from France