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Compensation

Internet outages in France leave residents paying bills despite months without service

Delays are often caused by a split network system separating providers from infrastructure operators, slowing repairs, compensations and accountability

Can SFR clients claim compensation for France-wide outage on June 16?

Some customers are still experiencing issues despite the mobile operator stating its network has been fully operational since midnight June 16

Badly maintained roads in France - can you get compensation if your car is damaged?

The process depends on the circumstances that caused the damage

news

Paris homeworker injured by her ironing board claims work accident

Court hears the woman broke her toes when the board fell on them as she opened a cupboard

Habitat France: can you claim on insurance for non-delivery?

Stuck paying for an order you will never receive? Here are some possible routes to recourse

How compensation for electricity power cuts works in France

Power cut payments are calculated per five-hour outage

Compensation paid to 72 Covid vaccine side-effects sufferers in France

A booster campaign for vulnerable groups will start again this autumn, including people aged 65 and over

Number of uninsured drivers involved in accidents soars in France

We explain what victims need to do to make a claim in such a case

Companies offer help to get compensation for French flight delays

We look at when compensation is (and is not) due and how commercial assistance services work and what they charge

A car with a tree having fallen on top of it

Vehicles, homes: claiming compensation for weather damage in France

Tips on how to make successful insurance claims, including what to do immediately afterwards, what a ‘catastrophe naturelle’ decree means, excesses and more

French lab Sanofi ordered to pay €450,000 in latest epilepsy drug case

The court found that the drug Depakine was linked to developmental delays in a woman’s baby girl

An airport information board with red letters marking Cancelled for every flight

French flights and Covid cancellations: Know your refund rights

As Covid rules and regulations continue to shift, we look at when and how you can expect a refund, the best tickets to buy - and how to fight a case

Neighbours are not liable for storm damage in France

Partner article: A reader's question answered on whether a French property owner is eligible for compensation available from a neighbour after storm damage

‘Dirty socks smell’ stops Swiss Air flight: passengers not compensated

We look at the EU rules governing payouts for when flights are cancelled or delayed

Court rules garantie décennale does not cover tiles

The garantie décennale under which building work is insured for 10 years does not cover floor tiles, France’s top appeal court has ruled.

Compensation

Internet outages in France leave residents paying bills despite months without service

Can SFR clients claim compensation for France-wide outage on June 16?

Badly maintained roads in France - can you get compensation if your car is damaged?

Paris homeworker injured by her ironing board claims work accident

Trending

EasyJet announces nine new French flights for winter, including UK destination

EU pet passports and GB-France travel: five questions answered

France to remove 28,000 hectares of vineyards in state-backed plan

Water restrictions begin in south-west France: who is affected?

Two Normandy departments set to reduce 90 km/h speed limits to 80 km/h

Can French restaurants refuse UK credit cards?

French traveller found passport had been invalidated at airport

Habitat France: can you claim on insurance for non-delivery?

How compensation for electricity power cuts works in France

Compensation paid to 72 Covid vaccine side-effects sufferers in France

Number of uninsured drivers involved in accidents soars in France

Companies offer help to get compensation for French flight delays

Vehicles, homes: claiming compensation for weather damage in France

French lab Sanofi ordered to pay €450,000 in latest epilepsy drug case

French flights and Covid cancellations: Know your refund rights

Neighbours are not liable for storm damage in France

‘Dirty socks smell’ stops Swiss Air flight: passengers not compensated

French court finds wind farm as source of health issues for residents

Claiming for delayed flights easier under new French law

Covid-19 in France: What impact on work?

Court rules garantie décennale does not cover tiles

Buyer pulled out in France – do I get compensation?

Club Med ordered to pay €10k to French holiday couple

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