SNCF closes 900 counters in France

The closure of 900 railway station booking offices last year has left too many people unable to buy tickets, says one of France’s main passenger bodies.

SNCF must reopen them or find other solutions, says the National Federation of Transport User Associations (FNAUT).

It said counter closures had mostly affected rural stations but Paris’s stations had experienced two-hour queues last summer.

SNCF said the move to booking via apps or online meant counter staff were often under-employed.

However, many passengers, including some who have recounted their ...

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