Why can I not cancel health policy with a month’s notice?My health mutuelle provider says I cannot cancel with a month’s notice but need to wait until the anniversary date. Do mutuelles not come under the same rules as other contracts which you can cancel with a month’s notice? J.G.
Tooth filling had to be redone - should I pay?I recently had work done on my teeth which included a filling. However, a few weeks later the filling broke while I was eating. The dentist replaced it but insisted on charging me again. Is there no guarantee for dental work? B.W.
How far back can I go with claims for tax credits?My friend has noticed she is entitled to a 50% credit on her income tax for work done when she has employed artisans at her house (which has been on several occasions). How far back will she be able to go to submit these invoices? J.K.
What does ‘direction of departures’ mean?Why does the Bison Futé service (bison-fute.gouv.fr) use the expression ‘in the direction of the departures’ or ‘of the returns’ when warning of traffic congestion? What does it mean? P.J.
Is neighbour allowed to let geese roam onto my land?Our neighbour allows her geese to roam in her garden and they sometimes enter our garden because it is not fully fenced. Recently, our dog got hold of one and, although the goose was not killed, it was hurt. She asked us to have the dog put down (which we refused to do). Someone told me that legally she has no right to let geese roam free; is this true? V.H.
Can we prove residence if we live on a boat?We moved our boat here from the UK but have no French address except for the marina. We do not want to get into trouble but seem to hit a brick wall when trying to gain legitimacy for residence. Do you have any advice? P.E.
Why was I asked for a ‘recent’ birth certificate copy?Why do officials ask to see a birth certificate less than three months old? R.G.
How do I find a divorce lawyer who speaks English?I want to get divorced but do not know how to find an English-speaking divorce lawyer. I am British, living in France. C.A.
How much is the salary of a French mayor?How much is a French mayor paid for doing their job? Does it vary on the size of the town?
Do residents have right to be buried in their village?If I live in France do I have automatic right to be buried in my village? J.H.
What should I do if I cannot buy a train ticket?I went to a small station recently for a very short journey. There was nowhere to buy a ticket, so I got on the train and got off at my destination without a problem. What should I do when I want to get a train at very short notice from an unmanned station without ticket facilities of any kind? Surely it is not impossible? C.B.
Can you be fined for not wearing seatbelt in old cars?I drive an old Peugeot that has no centre seatbelt in the back. Could I or my passengers in theory be fined for not wearing one? J.S.
Do ministers have to have been elected as MPs? I remember being told during teacher training that ministers are chosen from elected députés but unlike British MPs they relinquish their député post and there is a by-election to choose a replacement. Mr Macron’s career seems to contradict this – has there been a change? T.S.
What changes to pet passport rules after Brexit? Will my pet passport change after Brexit? I am British and live in Normandy but travel regularly back to the UK as well as other places in Europe. L.C.
How can I stop fines being sent to old address?Last year, I received a speeding fine and it was sent to my previous address.Since then, I’ve moved house and have been trying to find out how to update my details. D.B.
Who is responsible for paying for work in communal areas?Who is responsible for paying for work to communal areas in a copropriété building? J.F.
Can I get help to install a car charging point at home?Can I get funding for a car charging point in my garage for my electric/petrol car? V.H.
What help can France give to a widow with children?My husband died suddenly and I was left on my own with children – might I be entitled to any kind of widow’s allowance from France? A.P
When and how do we swap old-style driving licences?Can you explain how the exchange of the old permanent pink French driver’s licence to the new plastic licence works, and what is the renewal process? R.K.
Why do people use names of areas not found on the map?Why do people use names for their local areas that do not exist on the map, like Périgord, or Saintonge? K.S.
Must you join an association de pêche to be able to fish?What is a fishing association and do you need to be in one if you want to buy a permit for a department? How do I know where I can fish? P.H.
Should I upgrade to 4G on my mobile phone?Q: Even though 4G networks for mobile phones have been around for several years I am still unsure about what advantages they can offer me. Why should I upgrade?
