I received an email today apparently from Orange and entitled “Important: Votre abonnement change” (Your subscription is changing). I believe it is a scam as I have never had an account with Orange.fr or any other telecoms provider in France. S.V.
This is a “phishing” scam. According to Orange, scammers regularly create fake emails pretending to come from the firm, seeking information such as your personal passwords
or bank details and usually asking you to click on a link to visit a site where you can enter them.
The one sent to you directs you to a site that looks like the Orange one, but is actually a fake (the top of it is the same as the Orange one, but the middle, where you are asked to enter information, has been tampered with).
Orange says its never send emails asking for personal information, whereas this asks for scans of your bank RIB, identity card, tax certificates etc, supposedly in connection with new regulations on information keeping by internet service providers and mobile phone companies.
If an email looks suspicious, do not click on any links in it, instead delete it and, if you have anti-spam software, add the sender’s address to your blocked list.
Orange also asks that you alert it by copying and pasting the content, plus title and sender address, into a new email and sending it to firstname.lastname@example.org