top cx logo
cx logo
Explorearrow down
search icon
arrow down

UK bank causes problem in transferring money

As long-term holders of a UK account with HSBC (and formerly Midland), we have every sympathy with Terry Smith (January). 

Having sent a seemingly endless number of correctly filled forms and having finally been assured all was well, my husband tried to effect an online transfer of money from UK to France, only to be informed that there was a ‘problem’. We have no income in France, so these are our living expenses.

Mr Smith informs us that he has – in our opinion wisely – closed his HSBC account; but we should be extremely interested to know where he has transferred his funds within the UK, because it seems that British expats no longer have the right to open a new UK bank account.

Trish Miller, by email


Editor’s note: The Payment Accounts Regulations 2015 say (1) A credit institution must not discriminate against consumers legally resident in the European Union by reason of their nationality or place of residence or by reason of any other ground referred to in Article 21 of the Charter of Fundamental Rights of the EU when those consumers apply for or access a payment account. (2) The conditions applicable to holding a payment account with basic features must not be discriminatory.

The UK Financial Conduct Authority is responsible for enforcing the regulations.

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now