top cx logo
cx logo
Explorearrow down
search icon
Explore
arrow down

French high court orders Merck to pay €3.3m to Levothyrox victims

The court found that the lab had committed ‘a fault’ in the final ruling on a case that dates back to 2017

A hand holds the leaflet of the drug Levothyrox against papers comparing the old formula with the new one

The new formula of Levothyrox, by lab Merck, has been causing controversy since 2017 Pic: GERARD BOTTINO / Shutterstock

Medical lab Merck has been officially ordered to compensate more than 3,300 people suffering from thyroid problems in France after it changed the formula of its drug Levothyrox.

The order from the highest French court, la Cour de cassation, comes almost two years after the lab was first ordered to pay €1,000 to each of the 3,300 plaintiffs in the case by the court of appeal in Lyon.

The Cour de cassation is France’s highest court in the judicial system and the last resort when appealing a case.

Read more: Levothyrox controversy: Lyon court wins payout for patients 

In the new ruling, the court confirmed that "when the composition of a medicine changes and this change in formula is not explicitly indicated in the package leaflet, the manufacturer and the operator may be reproached for a lack of information", which may "cause damage” to a person’s quality of life.

The court threw out Merck’s appeal of the 2020 ruling, and said that the lab had committed a “fault”, said one of the plaintiffs’ lawyers, Mr Christophe Lèguevaques. The court ordered Merck to finally pay €1,000 to each plaintiff for damage to a person’s quality of life. 

This equates to a total of €3.3million. However, this is far less than the €10,000 per person demanded by the plaintiffs’ lawyers.

Case dating back to 2017

The drug first caused controversy in 2017, after users – many of whom rely on it for their health and quality of life – reported that a change in the formula meant the medication was no longer working for them, and they were suffering severe side effects.

Merck denied that it had made any significant changes to the drug, and had only made very slight changes to non-active ingredients under routine requirements from French medical authority ANSM. It claimed that the new formula was “bioequivalent” to the old, and would work in the same way as before.

Independent tests by the ANSM found that the new drug was of “good quality”, but other tests suggested that there had been significant changes to the formula. 

Read more: New France-UK study finds Levothyrox 'not equivalent' 

Many users reported a return of symptoms such as dizziness, headaches, memory loss, extreme fatigue, hair loss, digestive problems, muscle cramps, and depression, and even thyroid cancer, and traced the changes back to the new formula. 

A charge of manslaughter was even attached to the case after a woman died, allegedly from complications linked to the new Levothryox formula.

Then-Health Minister Agnès Buzyn made the old formula available immediately after the furore, and half of the 130,000 boxes sold out nationwide within two days.

The original court in Lyon was forced to open in a concert hall in Lyon to accommodate the 4,113 plaintiffs, but it later dismissed the case. This was then appealed.

Related articles 

French agency confirms ‘good quality’ of Levothyrox 

Lyon court dismisses controversial Levothyrox case

Old Levothyrox formula available in France until end of 2021

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now