top cx logo
cx logo
Explorearrow down
search icon
Explore
arrow down

Health insurance: Data of more than 500,000 people stolen in France

Social security numbers are among the data stolen after hackers illegally accessed the accounts of 19 healthcare staff

A photo of an Assurance maladie text and logo sign

The data of more than 500,000 people were stolen after an illegal email hack Pic: sylv1rob1 / Shutterstock

The health data of more than half a million people in France have been stolen from insurance body l’Assurance maladie after the accounts of healthcare staff were hacked.

The 19 accounts, mainly belonging to pharmacists, were hacked after their email addresses were compromised.

Data stolen include the names, surnames, date of birth, social security numbers, GP details, and levels of reimbursement for at least 510,000 people. 

However, no contact details (such as telephone numbers or addresses) were stolen, nor were any bank details, nor information on health conditions or medication, said la Caisse nationale d'assurance maladie (Cnam).

The attack was noticed at the “end of last week”, the Cnam said in a statement.

It said that “non-authorised persons” accessed “Amelipro [professional Assurance maladie] accounts after their email addresses were compromised”.

It added that the hackers had likely found the account passwords on the “dark web”, a section of the web that does not show up in normal browsers or search engines, and is often associated with criminal activity.

The Assurance maladie has now made a formal complaint, and all of those affected will be “informed individually” within the next few days, the agency said.

It comes soon after people in France were warned about a scam concerning carte Vitale healthcare cards. Some people reported receiving emails and texts that appeared to be genuine, asking them to renew their expiring card, and to enter their details into a form to do so.

L’Assurance Maladie has confirmed that “there is no campaign for people to get a new carte Vitale”. All messages alluding to this are, therefore, extremely likely to be scams.

If in doubt, do not click any links or fill in any forms, nor enter any bank details or data.

Public interest group l’Action contre la cybermalveillance (ACYMA) warned: “[The real Assurance maladie] will never ask you to confirm your identity or your bank details to send you a carte Vitale.”

Related articles 

Complementary health insurance in France: what it is and how it works 

Carte Vitale scam: People in France warned over fake emails and texts 

New online health space: What it changes for residents in France

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Visa and residency cards for France*
Featured Help Guide
- Visas and residency cards (cartes de séjour) for France help guide - Understand when visas and residency cards are required to move to France or come for an extended stay - Applies to Britons (post-Brexit) and to all other non-EU/non-EEA/Swiss nationalities - Useful to anyone considering a move to France, whether for work or otherwise, or wanting to spend more than three months at their French second home
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now