top cx logo
cx logo
Explorearrow down
search icon
arrow down

Robots to boost Monoprix home deliveries

Monoprix has created a robotised e-commerce warehouse in partnership with the British company Ocado with the aim of boosting grocery home deliveries.

The company has opened a new 36,000 square metre warehouse in Fleury-Mérogis on the outskirts of Paris to offer an enhanced service to customers in Ile-de-France first.

Around 350 employees work in the warehouse with hundreds of robots whizzing around at 18kph to pick up the products as fast as possible. Using robots means an order of 50 products can be ready in six minutes.

The concept will later be extended in the Hauts-de-France region, with the company expecting to achieve a turnover of €500million before then opening other warehouses in the south of France.

President of Monoprix, Jean-Paul Mochet told French media, Le Figaro: “Ocado has developed an exceptional technology. We are going to be able to offer our customers the widest range of products on the market, with 50,000 items on offer, as well as real-time management of sell-by dates and delivery from the next day in a one-hour time slot.”

Most retailers have tried to convert consumers to home delivery for groceries but they represent only about 1% of food sales in France. The lack of popularity is often due to the cost of delivery which is deterring customers.

Currently, at Monoprix, delivery costs €5 for shoppers who spend €100-150 on products, and €10 for orders of less than €100. It is free for orders over €150.

Monoprix also sells its products on Amazon and Mr Mochet thinks that online shopping will become more and more important. He said: "Food e-commerce will grow significantly in the coming years. It could reach a 20% market share."

Stay informed:
Sign up to our free weekly e-newsletter
Subscribe to access all our online articles and receive our printed monthly newspaper The Connexion at your home. News analysis, features and practical help for English-speakers in France

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now