Letters: French registered cars face battles with London ULEZ charges
Connexion reader says she was asked to pay hundreds of euros after the payment machine mistook her vehicle for a lorry
Reader says the system is difficult for foreign registered cars - and even harder for people who do not speak fluent English
Lorna Roberts / Shutterstock
To the Editor,
I have just returned from a short trip to London.
Aside from the difficulty in paying the ULEZ charge for a foreign-registered car, I would like to raise a concern.
On the automated call, you are asked whether you wish to pay the congestion charge or Ulez.
The Ulez is £12.50 per day but I was told it was £312.50! It would be very easy for a person with poor English to miss this error and agree the amount.
Read more: London Ulez fines – French judge's decision over 'data breach' due soon
This amount has been demanded on two occasions and seems to be a default which assumes my car is a lorry.
I refused to pay and eventually got through to a human being who corrected the amount to 12.50.
He suggested I register the car on their website. I have tried to do this, but it is not that easy.
Moira Rough, by email
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