Legal action against an artisan for shoddy work?

There are several avenues in a dispute with an artisan over poor work

How can we take action against an artisan whose work on our patio was shoddy? It cost more than €5,000 and the paving slabs are loose and wobbly. In the UK we would go to a small claims court. A.B.

The first step in a dispute with an artisan over substandard work is to write to them via recorded delivery letter with receipt slip (lettre recommandée avec avis de reception) clearly listing the problems and asking for them to be put right.

If you ...

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