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Registering a car: official website woes multiplied

Registering a UK car here can only be done online via the ANTS site. Finding the correct place on the site is fairly easy.

However, when one tries to upload requested documents – such as the C5, proof of ownership – one receives a message that the document exceeds 1MB and attempts to minimise the size of the documents are refused as they are “dangerous”.

I spent hours trying to find a solution but decided to pass the task to one of the agencies that advertises this service and claims a 15-minute result.

I have had several such experiences with French government websites which leads me to feel that they do not test them properly before opening them to the public.

Keith Greenhead, by email

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