Energy firms too slow to repay

GAS and electricity suppliers have been criticised by the energy mediator for taking months to pay money back when they have overcharged.

In a recent report, the body proposed interest payments for late repayment.

It also said one operator, which they did not name, was found to not pay back sums less than €15 unless the customer explicitly asks for them.

According to consumers’ body Institut National de la Consommation, the firm involved is EDF.