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New ferry service to link Corsica and Var
Weekly route increases options for travellers
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Ryanair summer services between UK and Béziers return
Flights to London, Bristol, Manchester and others can be booked
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French authorities pause EES questions for travellers in UK
Questions, especially at kiosks, were feared to cause confusion; change affects ferries, Eurostar and Eurotunnel
Pay-outs for train delays
If your train is delayed by more than half an hour, the following compensation rules apply
IF YOUR train is delayed by more than half an hour, the following compensation rules apply (in ticket vouchers or bank transfers):
30 minutes or more: 33% ticket price, in vouchers
1-2 hours: 33% voucher or 25% transfer
2 hours or more: 66% voucher or 50% transfer.
You should be handed a prepaid envelope when you get off the train in which you put your tickets and, if necessary, a bank RIB.
If you do not get given one, write to:
Service Relations
Client SNCF,
62973 ARRAS Cedex 9.
The compensation does not apply to local TER trains or to the Transilien and the delay should not be be due to a factor outside of SNCF's control, such as worker strikes.
