top cx logo
cx logo
Explorearrow down
search icon
arrow down

Call pompiers in emergencies

Pompiers – the fire service – have more ambulances than the Samu service and are best-equipped to deal with heart attack

THE POMPIERS (fire service) are the first port of call in medical emergencies in France.

You might expect that calling out the Samu (an ambulance service with medically-trained personnel) would be most suitable for serious accidents and illnesses. However, the pompiers have far more ambulances. They are also best-equipped to deal with heart-attacks as all of their ambulances carry defibrillators.

If in doubt, in a medical emergency call the pompiers first – on 18 or from mobiles use the international emergency number 112. If necessary they will send an ambulance immediately; or if the situation calls for medical attention, they will alert the Samu, who will decide if they should send a team as well.

The pompiers also have specialist teams such as divers, rescuers for dangerous situations such as accidents on construction sites and in the mountains, and dog handlers for finding missing people. Their call centre staff receive English lessons and have access to interpreters.

THE ABOVE is an extract from our 2015 Moving to France helpguide, giving an overview of many areas of French life – Including buying property, healthcare, benefits available, ways to better your French and work. It has 96 pages of useful information on living in France.
The guide will be printed at the end of January 2015. Printed copies (€9.50 plus P&P) will be limited – if you would like to pre-order to avoid disappointment visit our website here or call Nathalie on 06 40 61 71 97 or (from the UK) 0844 256 9881 (4p/min).
If you would like to advertise in the 2015 helpguide email

Photo:David Crochet

Resident or second-home owner in France?
Benefit from our daily digest of headlines and how-to's to help you make the most of life in France
By joining the newsletter, you agree to our Terms & Conditions and Privacy Policy
See more popular articles
The Connexion Help Guides
featured helpguide
Healthcare in France*
Featured Help Guide
- Understand the French healthcare system, how you access it and how you are reimbursed - Useful if you are new to the French healthcare system or want a more in-depth understanding - Reader question and answer section Aimed at non-French nationals living here, the guide gives an overview of what you are (and are not) covered for. There is also information for second-home owners and regular visitors.
Get news, views and information from France
You have 2 free subscriber articles left
Subscribe now to read unlimited articles and exclusive content
Already a subscriber? Log in now