We keep a lot of valuable information on our mobile phones these days so there has been a big rise in the need to protect the information from improper use.
Firstly, let’s look at help locating a lost phone...
The Android Device Manager will recognise all smartphones and tablets which you have connected to its service so you can locate them on Google Maps. Visit this link (you need a Googlemail account): https://goo.gl/eeMBQf
Another useful site is: tinyurl.com/lost-phone-find Here you will find details of apps that allow you to protect and trace your phone such as Where’s My Droid for Android phones (Apple has one called localiser mon iPhone).
There are third party apps from the Apple Store that also help so before your phone is lost or stolen take time to check them out.
If it is stolen you will want to lock your iPhone or iPad and possibly delete data and remove credit card data from it. If it has been stolen it will be important to prevent fraudulent use.
If you do not have a passcode the thief could have blocked the phone from connecting to networks and all your data will be exposed.
Changing email account passwords will prevent a thief from reading your emails or sending emails. Change online banking and other important passwords to avoid identity or financial theft.
Here are some helpful articles that enable you to set up more precautions:
How to set up my iPhone: tinyurl.com/iphoneHTSU
Tips to Improve iPhone Security: tinyurl.com/7TIIPS
Set a Passcode on iPhones: tinyurl.com/SPCII
Set up Touch ID: tinyurl.com/SUTID
These guides do not require any special skills or knowledge but can save a lot of heartache if the worst happens.
Question answered by Bob Elliott from the telephone and broadband provider, UK Telecom. See uktelecom.net for more information on their services in France
If you have a query on this topic send it to firstname.lastname@example.org