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Pellet stoves in France: after-sales support is costly and unclear
Connexion reader reports lack of transparency and the protectionist practices within the sector
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French government clarifies rules for post sent to US
Updated official guidelines for letters, parcels, and gifts
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Helmets are not the answer to bad habits on French ski slopes
A reader expresses their thoughts on the debate
La Poste ‘dire’
Regarding your article “New tasks for postal staff as letter use falls” (June), La Poste has only itself to blame (the management not the postworkers who are lovely!) if the company fails.
Since it changed the pricing for parcel post it costs a small fortune to send anything other than a letter-sized packet.
Chronopost is also used by other postal companies sending parcels from abroad and the service is dire, they get the lowest possible number of stars if you look online, and mostly seem to leave the packages at a depot in town and tell you to collect them yourself. We, and many others, have waited in all day for several days, and they never came by.
H. Homewood, Nouvelle-Aquitaine
