No trolleys or toilets at airport

BORDEAUX Airport seems to have forgotten the passengers with its recent changes.

After walking a long way from the setting-down points with luggage, pushchairs etc. in the open air – not nice when raining – passengers are herded into metal sheds with minimal facilities (and no toilets).

Passengers must carry their luggage, queue, lift and scan everything, then put it through for loading.

The departure lounge has minimal seating; people have to stand for long periods, then scrabble for seats, the elderly, infirm and families with small children included.

There are no toilets, seating or facilities for anyone at the boarding gate, where we stood for a further 45 minutes.

At least 10 friends and family say they will never use the airport again. And you can add numerous complaints from others who will not fly from there again.

What a wonderful way to treat visitors bringing much-needed revenue.

Elaine O’Mahoney
Bonnes