Map: best and worst areas in France for fibre optic connection Network operators named and shamed by regulator as fibre rollout marred by complaints of poor connections
Orange given go-ahead to decommission copper telephone lines in France It will save the company €500million a year, but concerns have been raised over the patchy fibre-optic roll-out in rural France
Internet in rural France: New study shows how bad it really can be Mobile speeds can be 66% lower than in urban areas, a consumer study has shown, with some speeds ‘barely minimum for accessing basic services’ Turning off telephone service when not in France Lille issues ‘moratorium’ on 5G technology France begins 5G mobile technology frequency roll out
Macron: France ‘will adopt 5G’ as a ‘country of innovation’ France “will adopt” 5G and will continue to be a “country of innovation”, French President Emmanuel Macron has said, hitting back at critics of the new technology who would rather an “Amish model”, he said.
Animal cuts internet cables in southwest France Engineers take two days to track down the source of the problem - an invasive animal from South America
French fibre firms rebuked for client ‘ping pong’ Telecoms firms have been warned by their watchdog to stop playing “ping pong” with clients’ complaints about fibre internet by bouncing blame to another firm.
Make holiday visitors to French home ‘wifi happy’ The holiday season is approaching fast and whether you’re looking forward to welcoming friends and family into your home, or paid holidaymakers into your gîtes or chambres d’hôtes, you’ll want to be ready to receive them.
How do I protect equipment in my French home? A couple of years ago the summer storms in France were exceptional and parts of the Dordogne were without power for 50 hours! Winter storms are also damaging and, as always, those in rural areas bear the brunt, with their cabling more susceptible than areas where the lines run underground. What can you do to make sure your equipment is protected in the event of a storm?
How to improve the WIFI signal in my French home? I am having lots of visitors to stay for Christmas – any tips for improving my wifi?
How can I watch English TV from my home in France? I miss English TV. How can I access this from my home in France?
5G trials need to be in place Your article on 5G (see August issue ) makes no mention of safety concerns that are circulating in the media.
Noisy phone line My phone line has a lot of noise on it, making some calls difficult, and also my broadband keeps failing. What can be causing this intermittent problem? F.I.
5G mobile revolution is launched in France The super-fast next-generation 5G mobile phone network is to launch in France next year. French telecom company keeps sending bills Surfing the internet safely while in France Getting fibre broadband at my French home complicated
Unreliable WIFI signal at my home in France When I am using my mobile at home using its wifi, the signal varies a lot. What can I do about it? K.P. Best broadband options while in France Getting connected in France for the first time Save on French phone line fees Charged as fault inside my property? France's major investment in telecommunication
Which protection against power surges during storms? Lightning and power surges during storms damaged my modem and phone this summer as well as my line which needed repairs. What can I do to avoid this?
Secondary net gains... In Bob Elliott’s recent Talking Points column (August 2018) regarding the cessation of the Orange Maison Secondaire lines, he seemed to say this would be more expensive.
Massive phone network fault fixed Telephone services back to normal after a day of disruption across France
Now you can block calls to expensive numbers From March 1 telecom operators must offer a way to block calls to surcharged numbers in a bid to stop sky-high bills
Deal over nationwide 4G coverage Government and big four telecoms firms reach agreement on three-year plan to ensure universal 4G coverage
Orange and Free link for 100% broadband Telecoms giants team up to offer high-speed fibre broadband coverage for northwestern department
Fair trade reaches mobile phone market It's easy to repair and is made using sustainable raw materials
Telecoms: still time to act Telecom firms raised tariffs over summer without giving customers much warning – but clients can still act.
No signal? Just 60% of France gets good coverage Just 60% of France has “very good mobile phone coverage”, according to analysis of a new website showing which mobile phone companies offer the best signal.
Revealed: Quality of mobile coverage in your area Telecoms watchdog Arcep launches interactive map that it says shows genuine mobile coverage levels across country accurate to 50m
Environmental agency warns on smartphone ‘waste’ As iPhone X is launched, groups say users must be aware of the natural destruction caused in production
Radio waves help broadband Rural mayors and the broadcast infrastructure company TDF have signed a deal to improve high-speed broadband availability and network speeds that could transform internet usage in city, town and remote areas.
Check your telecoms bill for sneaky price rise Consumer group criticises Orange, SFR and Bouygues for quietly increasing tariffs over summer
Orange offers France's best mobile phone service Telecoms watchdog Arcep rates services of country's four main mobile phone providers
Use your phone at no extra cost in EU Roaming charges ended but that does not mean you can use a French mobile to call the UK
No more roaming charges for Orange customers Telecoms giant gives an early start to European Union order ending high travel phone bills
Telecoms giant SFR says it will lay off 3,300 staff this summer News comes as consumer group says company was subject of more than half of complaints last year
2.2million have fibre optic internet access Figures show nearly eight million households are eligible for superfast broadband, with Orange leading the way