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Wednesday 28 September 2022
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Resident or second-home owner in France? Join our newsletter

Internet woe

I read with great interest the article “Mobile and Internet promise” in the August issue.

My situation is very much the same – I live in a small hilltop village, and we do not have any signal except to receive or send the occasional text.

A company called Selectra, in my opinion, misdirected me into having the “SFR Cloud 10 Go” service which is for telephone and internet at a total monthly cost of €25.

It has only worked for approximately a third of the time, and calls made to a French mobile are expensive. I have considered cancelling the SFR contract and trying to get connected back with Orange but have been advised that it will cost me over €200.

When the SFR internet is working I have recorded a maximum download speed of just 0.68 Mb/s.  

David N TALBOYS, Aude

Resident or second-home owner in France?
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