-
Ryanair to end all Clermont-Ferrand flights, including UK route
Seasonal route to London-Stansted will not return this summer
-
Macron, Trump and Davos: how Franco-American relations hit a new low
Renowned political commentator Simon Heffer examines the French president's dilemma
-
Readers share experiences adding their carte Vitale to the new app
Readers write of their experiences – good and bad
Airport car hire warning
I hired a car from Green Motion at Stansted Airport and returned it on time, undamaged.
The inspector pointed out a tiny scratch on the wing mirror and said it was chargeable. He then claimed that there was a dent on one wheel-arch.
I argued, to no avail and had to go to catch a flight. £346.65 was taken from my credit card.
Fortunately, I had car hire excess insurance and would advise people who travel to the UK and hire a car to buy such insurance (it costs about £36) – and to avoid Green Motion!
Peter West, by email
Green Motion replies: Mr West was given the opportunity to thoroughly inspect the vehicle’s condition prior to hire.
While the team here appreciates that it is unfortunate that his vehicle suffered damage while it was in his custody, they are confident that the correct processes were adhered to and that Mr West was charged the appropriate amount.
Advertisement
Green Motion proactively encourages customers to take their time when inspecting a vehicle and has produced YouTube video guides about how to do this and what to be on the lookout for.
