-
Letters: Why is French wine getting stronger every year?
Connexion reader notes that wines are frequently above 15% alcohol content
-
'Many in my French village vote far right... but not due to immigration'
Columnist Nick Inman addresses an unpalatable reality of rural life that is now a national phenomenon
-
Letters: French roofers' tiling error made it rain in my home
Connexion reader shares a hard lesson on making sure your canal tiles are are correctly positioned
Connexion reader overcharged by TLS Contact for French visa
Here they share their experience of getting a refund
Following your recent articles and letters about problems with visa applications through the company TLS Contact, we were able to get an appointment at TLS Contact London and, eventually, a visa.
However, TLS Contact made a mistake during the appointment process and overcharged us.
They accepted that they had made a mistake, but it took 12 months and the threat of legal action to get a refund.
I would like to stress how important it is that if a reader is overcharged during the visa application process, they insist on an immediate refund.
Thanks for highlighting the challenges of dealing with this mediocre company.
Connexion reader John Noble, by email
Related articles
Bugs continue with French visa appointments system in UK
Five reader tips on how to avoid French visa delays
Britons face long wait for French visas as appointments dry up