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Letters: French rail fines are so severe even for honest mistakes
Connexion reader says his relatives have been put off visiting France
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Letters: How are hybrid cars supposed to carry a spare tyre in France?
Connexion reader says electric vehicles simply do not have enough space
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Letters: The number of cold calls to French phone is maddening
Connexion readers say that measures to prevent them are not effective
Disservice done
A warning... I bought a STIHL Brush cutter from Leroy Merlin in Perpignan but it did not work.
I took it back to the shop and after waiting an hour, was told all they could offer was a repair taking at least two weeks. We were told it was STIHL and Leroy Merlin policy to offer a repair rather than a replacement or refund.
Because our French is by no means perfect we had to leave with no resolution. Out of principle I was not prepared to accept a repair to an item that had never been used.
David Llewellyn Pyrénées-Orientales