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Letters: My French neighbours amazed me with their love and support
Connexion reader shares her positive experience of being embraced by her community in France
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Letters: These tips can help you access your Orange email outside France
Readers share their differing experiences with their orange.fr email accounts
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Letters: It would be wrong for the EU to impose its inheritance rules on France
Reader says proposal to exempt foreign nationals from France's forced heirship rules is problematic
Disservice done
A warning... I bought a STIHL Brush cutter from Leroy Merlin in Perpignan but it did not work.
I took it back to the shop and after waiting an hour, was told all they could offer was a repair taking at least two weeks. We were told it was STIHL and Leroy Merlin policy to offer a repair rather than a replacement or refund.
Because our French is by no means perfect we had to leave with no resolution. Out of principle I was not prepared to accept a repair to an item that had never been used.
David Llewellyn Pyrénées-Orientales