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Parcel

Major La Poste outage disrupts letter and parcel services

A computer failure disrupted post offices across France

Why some French magazines are suspending their print service to the US

A recent change in US postage rules has led Télérama and Le Nouvel Obs to stop sending magazines to the US

Woman opening a cardboard parcel on a wooden table at home.

What are rules for sending or receiving small parcels between France and the UK or US?

Parcels can be subject to additional taxes or rules

news

Readers share their frustration over US-France postal problems

They describe refused letters, returned parcels and conflicting advice from local post offices

EU-wide €3 tax on small parcels comes into force

France scraps own version of tax leading to equality across bloc

French €2 parcel tax hits individuals, not big firms

International e-commerce platforms are rerouting deliveries via neighbouring EU countries

Why are some UK and US magazines now facing a €2 charge in France?

Magazines such as Private Eye likely to be affected

Close,Up,Cropped,Shot,Of,Unknown,Female,Hands,Handing,Over

France tightens checks on small non-EU parcels, UK magazine deliveries impacted

Attempts made to avoid French tax by delivering via other EU countries

What to do if Christmas parcels in France arrive late or damaged?

There are various routes to follow dependent upon the issue

France impacted by EU approval for €3 tax on small parcels from outside the union

Tax could coincide with separate French fees for parcels says Finance Ministry

Six charged over major parcel delivery scam in France

The scam, worth an estimated €30 million, led to companies issuing false refunds

How to track letter and parcel deliveries in France

The types of trackable post depend on the size, weight, and value of the item; and the service used

A man using his phone and credit card at Christmas, looking shocked

Chronopost, Colissimo, and Mondial Relay: Beware delivery scams in France

The surge in Christmas shopping always leads to an uptick of scams at this time of year

Parcel frauds on increase in France: How to stay alert and avoid them

Scammers are out in force as shopping intensifies in the run up to Christmas

Can neighbours collect our parcels if we are not at French home?

The rules on parcel collection vary if delivery is by La Poste or not

French letterboxes get bigger for the boom in home parcel delivery

The inventors were motivated by the fact they realised they were getting fewer letters but more parcels

Readers in France highlight ‘significant problems’ using Royal Mail

Many complaints centre on the company’s post and parcel tracking service

Do you agree? DIY machines in France’s La Poste are hindrance not help

Nick Inman just wanted to send a parcel to Britain but when staff are replaced by disobedient computers things get tricky

A four-part photo of Aurillac, Cahors, Limoges, and Amiens

Here are the 68 French towns where daily post deliveries are stopping

The trial is part of La Poste’s plans to adapt to lower levels of post being sent

Why does the French post office care about value of items sent abroad?

A reader asks why they are quizzed about the value of parcels when they go to post something from France to the UK

How to fill out French customs form online for packages sent abroad

Connexion readers have noticed that the process cannot be completed in person at many local post offices, but is available on the La Poste website

The deadlines for sending Christmas gifts to and from France

Royal Mail strikes mean you should send gifts between France and the UK well in advance this year. We also explain how long it takes to send packages to and from the US

A photo of a La Poste 3D sign against a blue sky

Postal strike in southwest France enters second day

Workers in sorting offices are calling for daily bonuses to increase their salaries. Parcels are set to be delayed for several days

French residents charged huge postage fees on UK parcels - refunds due

We explain how to get a breakdown of the charges, how to spot an incorrect charge and request a refund

A photo of a man taking in two parcels from a delivery service

French app can earn you €250 a month for accepting neighbours’ parcels

Welco enables you to nominate neighbours to take in your parcels, or to take in others’ deliveries yourself, preventing missed deliveries and cutting CO2 emissions

A photo of an older man looking suspiciously at his phone

New scam alert in France over ‘Your parcel has been sent’ texts

Here’s how to avoid falling victim to the trick SMS which has been sent to around 70,000 Android phones. IPhones are now being targeted

Watch out for scam texts over parcel delivery fees in France

Tens of thousands of people report being sent fraudulent messages. Scammers often escape prosecution due to low sums involved

Why was I charged for customs and VAT on an Amazon delivery in France?

Items coming from outside the EU are often subject to various different fees, so it is important to bear that in mind when ordering

Yellow van trick, late letters: France’s La Poste replies to criticism

Reasons given for changes to the service include increase in home shopping, cost-cutting and Covid

Undelivered letters: Why is France’s postal service struggling?

Stamp prices have increased by nearly 5%, but changes to La Poste’s organisation are causing disruption to deliveries

Scheme lets neighbours earn small fee for receiving parcels in France

A start-up launched in Paris in 2019 but has now expanded to Bordeaux, Lyon, Toulouse, Marseille, Nice, Nantes, Rennes, Montpellier, Toulon and Reims.

How to avoid taxes and fees being levied on gifts sent UK to France

Many problems are reported this year with incorrect fees and taxes on gifts coming from outside the EU – we look at ways to minimise errors

Fraud: Alert after thousands caught out by parcel scam in France

Have you placed an order online and received an SMS about a ‘delivery problem'? Think twice before you click on any link or enter any personal information...

Parcel

Major La Poste outage disrupts letter and parcel services

Why some French magazines are suspending their print service to the US

What are rules for sending or receiving small parcels between France and the UK or US?

Readers share their frustration over US-France postal problems

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