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Comment: Brexit 'reset' cannot repair the damage it did to people with links to France
Columnist Nick Inman urges Brexit advocates to own their past promises and address the consequences of their actions
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Comment: Jogging is now a respectable French pastime
Columnist Sarah Henshaw notes how it has gone from being a joke to a passion in the country
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Letters: British residents of France spar over residency rights
Connexion readers reveal how visa rules affect visits to their French properties post-Brexit
Yes, good after-sales service does exist in France
Readers have complained about poor after-sales service in French stores following the breakdown of equipment; can I say my own experience has been totally different in the 10 years I have lived in France.
I contacted customer service at Lidl by freephone, after a fault in a €23.99 LED lamp bought 14 months previously with a three-year guarantee. I gave the product code and date of purchase on the receipt. A replacement was sent free of charge.
Three years ago our Panasonic TV broke down under guarantee. The local retailer said it could not be repaired but Panasonic would send a new TV with a larger screen. The replacement set arrived, with a new guarantee.
I do not agree French people accept poor or non-existent after-sales service – equally, I’m sure most British people can recall UK examples of poor as well as good service.
Tony Hulson, Allier