-
I became manager of a dog kennel in the countryside after moving to France
Connexion reader Anita Rhoden shares her experiences after leaving a high-flying job in the UK
-
Brexit residency card renewals: 12 confusion points and solutions
We look at timing for applications, documents needed (and not needed) and what rights if card is delayed
-
I moved to France for the cake – and then learned to love British baking
Columnist Sarah Henshaw rediscovers the British baking tradition of comfort, jam and just having a go
Connexion reader overcharged by TLS Contact for French visa
Here they share their experience of getting a refund
Following your recent articles and letters about problems with visa applications through the company TLS Contact, we were able to get an appointment at TLS Contact London and, eventually, a visa.
However, TLS Contact made a mistake during the appointment process and overcharged us.
They accepted that they had made a mistake, but it took 12 months and the threat of legal action to get a refund.
I would like to stress how important it is that if a reader is overcharged during the visa application process, they insist on an immediate refund.
Thanks for highlighting the challenges of dealing with this mediocre company.
Connexion reader John Noble, by email
Advertisement
Related articles
Bugs continue with French visa appointments system in UK
Five reader tips on how to avoid French visa delays
Britons face long wait for French visas as appointments dry up
