Make sense of: Maisons de Services in France

If you live in a rural area and need help with administrative procedures related to public services – such as social services, job centres, public transport, family benefits, energy, health prevention and even the post – you might face a long drive to one of their offices.

However, there may be a Maison de Services au Public (MSAP) near you to help.

These centres allow people living outside France’s main towns and cities to get help, rather than having to visit the offices of the service they need.

Last June, there were 1,340 MSAP offices throughout the country. After last year’s Grand Débat, when President Macron toured France listening to mayors and citizens, he promised there would be 2,000 by 2022.

Their name will change to Maison France Service. A total of 460 were due to open at the beginning of this year.

The government has also promised to give each one €30,000 a year to contribute to running costs. They can be run by a local authority, an association, or La Poste.

We ...

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