Letters: check your receipt at supermarket till in France

Connexion reader says overcharging is commonplace and staff rarely apologise for mistakes

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It can pay to calculate the bill yourself rather than blindly trust the shop
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To the Editor,

It was so nice to read Susan Warner’s letter in the May issue.

I cannot agree more about supermarkets and other stores charging more than the shelf price.

I always check my till receipt against my notes and add up the bill as I do my shopping. Staff at the till are always surprised – or annoyed – at me for finding a pricing fault and rarely apologise for mistakes. 

Read more: How inflation in France compares with other EU countries

I was once overcharged by a whopping €163.95 at Decathlon. Several of my items were reduced by 50% but put through at full price, including two pairs of walking boots at €79.99 each and a third pair that I hadn't bought! 

Read more:  Which supermarket do French people prefer for food shopping?

As a savvy shopper I was able to prove that I only had two pairs before I left the store. On that occasion I demanded to speak to the manager who was gracious enough to apologise. 

Loretta Hartop, Charente

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