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Comment: The time is ripe for another widespread protest in France
Columnist Simon Heffer looks at the burgeoning Bloquons tout movement and the failure of the government to take decisive action
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Letters: Professionally fitted solar panels are uneconomical in France
Reader has €1,600 installation that saves him €30 per month
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Letters: France needs to protect its heritage from DPE certificates
Connexion reader says the energy certificates force unsuitable technology into old homes
... But now that's not good service!
Poor customer service
Mrs Kleingeld’s comments on poor customer service in France (Letters, April 2018) are spot-on. In the two years since I came from UK, I have found it appalling, if not non-existent.
Traders see it as no more than offering to sell you a full-price replacement for the faulty item.
A Facebook member told of taking back a water pump, being given a replacement and watching as the assistant repacked the dud to put it back on the shelf. Is this why shops always want the box back?
Stuart Patrick,Faye l’Abbesse.