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City hire bicycles are too dangerous to carry children
Columnist Nabila Ramdani questions why Paris authorities encourage the practice despite the dangers
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Dismay at death charges from French banks
A reader writes of his shock at high costs following a bereavement
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WA card renewals: Prefecture asked for four years of tax returns
Connexion reader had expected the process to be straightforward
... But now that's not good service!
Poor customer service
Mrs Kleingeld’s comments on poor customer service in France (Letters, April 2018) are spot-on. In the two years since I came from UK, I have found it appalling, if not non-existent.
Traders see it as no more than offering to sell you a full-price replacement for the faulty item.
A Facebook member told of taking back a water pump, being given a replacement and watching as the assistant repacked the dud to put it back on the shelf. Is this why shops always want the box back?
Stuart Patrick,Faye l’Abbesse.
