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Comment: France lags behind on local swimming pools despite headlines
Columnist Sarah Henshaw misses the 'comprehensive coverage' for local pools she enjoyed in the UK
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Comment: The time is ripe for another widespread protest in France
Columnist Simon Heffer looks at the burgeoning Bloquons tout movement and the failure of the government to take decisive action
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Letters: Professionally fitted solar panels are uneconomical in France
Reader has €1,600 installation that saves him €30 per month
Feel ignored?
Is it just me or do others find the level of customer service in France is diabolical?
Whilst I’m sure many people have had many great experiences I find it really difficult to get French companies to reply to emails. I, perhaps wrongly, assume that if a company has a Contact us page on their website they will respond but apparently not.
I’m trying to insure my classic cars. I’ve filled in the appropriate forms and even followed it up with an email but received nothing. Chaser contacts and mails seem to be ignored.
I do speak French but I lack confidence on the phone and feel an email gives me, and them, time to understand properly.
Even when trying to spend €2,000 with a company I had to chase and chase for a quote/reply. I struggle to understand how France survives.
Neil GOODALL, Drôme