-
Local elections underline deep divisions in France
Columnist Simon Heffer looks for the winners and losers of the March vote
-
Fibre installation in Alsace: delays, errors and billing issues
Connexion reader is still struggling to get high speed internet after 18 months
-
My experience with a pellet stove in France: breakdowns, costs and hard work
Reader notes the 'significant drawbacks' of the system
Hey, Orange, cut the trees
In Germany, Holland or UK, telephone engineers routinely trim interfering tree branches, as do EDF, at no cost to the consumer.
In France each neighbour has to trim their own branches before Orange will repair a fallen broadband line. Ours has been down for six months.
Our neighbours are friendly and helpful – but what of a poor resident who cannot afford to hire a cherry picker and contractor? Orange should take responsibility and trim branches in each region throughout the country.
Steve Sanford, Vaucluse
